Meet Our Friendly Support Staff

Heydin Otero has been a medical assistant since 2011. She was born and raised in Nicaragua and she is fluent in English and Spanish. She obtained a medical degree at the American University in Nicaragua and worked in rural areas of the country exposing her to a wide range of clinical scenarios as well as providing her with a broad clinical knowledge, which makes her a great asset to our practice. At Cannon Family Health, Heydin strives to develop a relationship with our patients, making them feel at ease. Heydin has travelled to over 35 countries and this experience has given her an insight on biodiversity, cultures, medicine, politics, and much more. Currently, her primary focus is spending as much quality time with her 4 year old son Maximillian and later pursuing a career as a PA.

Ryan has been working in the medical field since 2013 when he obtained his Emergency Medical Technician certification. Now that he works in family medicine, he enjoys working with patients to improve their overall health as well as practicing his Spanish speaking skills on the annual medical mission trip. In his free time, he likes to spend time outdoors hiking, kayaking and white water rafting.

Rhonda graduated from the Thompson Institution in Philadelphia, PA as a medical assistant in 1993. She has worked in various different positions over the years such as Women’s Health, X-ray, Urgent Care, and Family Practice. Family Practice is the dearest to her heart. When not working she enjoys making earrings and other jewelry.

Emilee is a Western North Carolina Native, born and raised right here in Asheville. She has been working for Cannon Family Health for 2 years now and loves her job and all of our wonderful patients. In her free time she enjoys spending time with her husband, staying active, eating good food and enjoying the outdoors.